Read/Reply : 30485/2
  • gbdane60
  • (2 posts)

I could connect yesterday, but have not been able to connect to the FTP server all day today (07-25-11). Sure would be nice to have a server status page somewhere to know whether it is down or if I have a problem on my end. Worked perfect for 1 day, but I need much better reliability than that. Will wait for a response before canceling my account.  :-(


7/25/2011 11:17:03 PM

  • DriveHQ Customer Support
  • (647 posts)
Subject: Re:Server Down

 

Are you using FTP? Our FTP servers are working fine. Please email us more detailed information about the problem.

If you have a free service account, please note there are a few restrictions, incl. you can only logon about 20-25 times / day;  also you should not connect too frequently as it could result in your account being blocked by our monitoring software.

It is recommended using DriveHQ File Manager., which has a lot mroe and better features than regular FTP.


Reply
7/26/2011 12:16:25 AM

  • gbdane60
  • (2 posts)
Subject: Re:Server Down

I signed up for a minimum account and it has been working ever since. Thanks for the reply.


Reply
7/27/2011 7:58:18 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003