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  • danydc
  • (1 posts)

When I click "play" button, I see images from my both cameras...


10/17/2015 5:07:48 AM

  • CameraFTPSupport
  • (322 posts)
Subject: Re:Playback shows my 2 cameras image

 Hello, 

Can you tell us what the brand/model of your camera is? Most IP cameras should have a 'folder' or 'path' area that will allow you to designate where these two folders are uploading within the account. If you are seeing footage in a single folder, this would usually mean that you are using a DVR that is not capable of distinguishing between folder paths. If you are using a DVR, we would recommend connecting the IP cameras to CameraFTP directly rather than having them go through a DVR (especially if this device does not support the option for different camera paths via FTP). 

Please send an email to support@cameraftp.com if you have any other questions or further issues. 

 

CameraFTP Support


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3/1/2018 5:15:47 PM

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